Privacy Policy

At Drakelow Park Group Ltd, we promise that we'll tell you how we use your data and we'll make sure that your data is collected and stored securely. You can update and manage your preferences at any time by speaking to us on +44(0)1283 527670.

drakelowpark.com is operated by Cherry Orange Ltd on behalf of Drakelow Park Group Ltd. Third party trademarks are the property of their respective owners. We are located in Drakelow and our address is shown in the contact details below.

We have to keep some information about you, such as name, email address, telephone number so we can continue to provide services to you. But you can be assured that your information is protected under the strict procedures that we enforce.

We have made this Privacy Policy available to you to let you know precisely what kind of personal information we collect, how it is handled, with whom it may be shared, and how you may access and remain in control of your data you have provided to us. By visiting any part of our website (drakelowpark.com) you will also have consented to the policies and practices described in this Privacy Policy and the terms of Use of our Website, which are incorporated herein by reference.

Security - Safeguarding your personal data

We are committed to taking appropriate technical and organisational measures to protect your personal data from unauthorised or unlawful processing, accidental loss or destruction of, or damage to your personal data. This includes restricting access to, maintaining accuracy of and training in the securing of personal data. These safeguards are designed to protect against, but are not a guarantee against, the loss, misuse and unauthorised access, disclosure, alteration and destruction of personal information.

Information from our website is transmitted securely over the internet to our web server, using encryption (https://) to safeguard personal information. This information that you provide is held securely in our premises with appropriate technical and organisational measures.

Personal information we use

The information we may collect includes; name, email address, postal address and phone number. This information is collected when you email an enquiry, or commit to an agreement with us. We retain this information for as long as we need to in order to fulfil our obligations or to comply with the law.

We may need to contact you by email or phone in relation to an enquiry, complaint or any tenancy issues. This communication will not be for marketing purposes.

Cookies and Tracking

To analyse how visitor's use our website, we may use cookies, web beacons and tracking software. We automatically collect some technical information from you when you visit our website, IP address, browser type, demographic, location and pages you have visited. This information is used to help us develop and design the layout of the website so we can enhance the visitors experience.


Cookies are small pieces of information stored by your browser on your computer's hard drive. Cookies are not required for you to browse our website. You can delete cookies if you wish; while certain cookies are necessary for viewing and navigating our website, most of the features will still be accessible without cookies.

The Help portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. However, cookies allow you to take full advantage of some of our Website's feature, and we recommend that you leave them turned on. By using the site you consent to our use of cookies. To learn more about cookies and how to use them visit the Help section of your internet browser.

 Disclosure of Information

Your personal data may be shared with other affiliated companies that are subject to privacy policies with this policy. It may also be disclosed to a third party who acquires us, a member of our Group or acquires all or part of our assets.

We may disclose your personal data when this is required by law to which Drakelow Park Group Ltd may be subject as well as to enforce or apply our Terms of Use and other agreements, or to protect our rights, property, safety or other interests those of our affiliates and shareholders, or others.

Our website may provide links to third party websites which are subject to separate Privacy Policies. Please be aware that this Privacy Policy does not apply to such websites and Drakelow Park Group Ltd is not responsible for your information that third parties may collect through these websites.

Access to your personal data

As an individual you have the following rights to your information:

  • The right to be informed - Detailed within this Privacy Policy.
  • The right of access - You can make a subject access request by contacting us.
  • The right to rectification - Any errors can be corrected by contacting us.
  • The right to erasure - you can request personal data be erased by contacting us.
  • The right to object - You can object to the processing of your data by contacting us at any time.

To exercise these rights or to discuss in further detail please contact us as shown below.

 Children's Privacy Online

Our website is a general audience website and should only be used by persons over age 13. We are concerned about the safety of children when they use the internet and will never knowingly request personal data from anyone under the age of 13. If the parent or guardian of a child under 13 believes that the child has provided us with any personal data, the parent or guardian of that child should contact us as shown below and ask to have this personal information deleted from our files. If we otherwise obtain knowledge that we have personal information about a child under 13 in our files, we will delete that personal information from our existing files so that it is not in retrievable form.

 Amendments to our Privacy Policy

We reserve the right to change our Privacy Policy as our business changes. If our policy changes in the future, we will post an updated privacy policy on our website. You can tell if this policy has changed by checking the revision date that appear at the end of this policy. If you would like a permanent record of this privacy policy please print a copy.

 Contact

Any queries or comments regarding information set out in this policy please contact:

By email: privacy@drakelowparkgroup.com

By phone: 01283 527670 and ask for the Privacy Officer

By post:                Privacy Officer

                            Drakelow Park Group Ltd

                            Walton Road

                            Drakelow

                            Burton on Trent

                            DE15 9UA